Frequently asked questions

It's a device you plug in at home that recognizes important sounds and alerts your phone with a notification that vibrates. It's made for deaf and hard of hearing people, and their families.

So you don't depend on your phone. A phone recognises sounds only where it is, and not when it's in a pocket, a bag or charging in another room; Avisame listens to your home 24 hours a day. It's also for people who don't use a phone, like an elderly mum or dad: the lights in the house tell them about the doorbell and other important sounds, there's a panic button to call for help after a fall, and their family is alerted if something serious happens.

The doorbell, knocks on the door, smoke alarms, a baby crying, barking, car horns, sirens, breaking glass, the phone and appliance signals, among others. On your device's page you choose which ones you want to know about.

Plug it in, scan the QR code on its sticker with your phone's camera, pick your Wi-Fi and create your account or sign in. Nothing to install. It has to be a 2.4 GHz Wi-Fi network.

You don't have to: alerts reach your phone's or computer's browser. If you prefer, there's also the Avisame app for iPhone and Android.

That Avisame's notifications are allowed on your phone, that Do Not Disturb isn't blocking them, and that the device shows “Online” on its page. From there you can send a test alert.

Sometimes. If it alerted you about something that didn't happen, mark it as false from the alert: that helps it recognize better. You can also choose which sounds it alerts you about.

The device keeps recognizing sounds and, if you have smart lights, still makes them blink, because it controls them inside your home. Phone alerts come back when the internet does.

Yes: with WiZ, Tapo and Smart Life bulbs (most generic ones). They blink in the color you choose for each sound. We also sell packs with bulbs included.

Often just one for the whole home: the microphone picks up sound from every direction and reaches sounds several rooms away. Put it somewhere central, near what matters most to you. In a large home, one with several floors or with closed doors, you can add another (for example, in the baby's room). They're all managed from the same account.

Yes. From the device's page you send an invitation; whoever accepts it gets the alerts on their phone. You choose whether they can also change the settings.

Extra features such as live transcription with artificial intelligence, which tells who is speaking. Sound alerts don't need PRO. Details and prices are on Plans.

The price is on Products. You place the order without paying anything and we send you the payment link: MercadoPago or bank transfer in Argentina, Pix in Brazil, PayPal or USDT elsewhere. Shipping is by Correo Argentino.

With the USB-C charger in the box (5 V, 2 A). Keep it plugged in, somewhere it can pick up the sounds of your home well.

If its Wi-Fi stops working, after a few minutes it opens its own network so you can give it a new one. To move it to another account, hold its button down for 10 seconds: it restarts and opens its network with a code for whoever is going to use it.

The device analyzes sounds and only keeps what you agree to keep. You can see and change that in My account, and delete your account whenever you want. More on the Privacy page.